Using AI to write services content and chat with a lamp post
Using AI to write services content and chat with a lamp post
Learn how AI can help you write better website content and how it's being used to chat with the built environment
How to use AI to help people do things
People come to your government website to accomplish tasks. They want to do something. Apply for a permit, pay a parking ticket, build a really tall fence in their front yard. An action page helps someone accomplish a task. It’s like digitally holding their hand through the process.
Here’s a generative AI prompt you can use to create draft content for your government services. If you try it out, let me know how it works for you.
New to using generative AI to help you write? Here are several ways you can use it as well as what to keep in mind.
Ask your bin if something is recyclable
Or a vacant plot about a proposed new development. Or a lamp post if there is a book store nearby.
I’m super intrigued by Hello Lamp Post - they help you turn the public space into a conversation. People can ask questions, report things that are broken, and find information.
One of your biggest assets as a local government is the right of way. Sidewalks, parks, benches, and yes - lamp posts. Most people in your community probably don’t use your website often, if at all. But they do use the benches in their neighborhood park and the sidewalks in downtown.
Meet them there and be helpful.